Now accepting online orders!
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Please send us a message if you cannot find an answer to your question.
Standard turn around time is 7-14 business days for crocheting your creature. If you need a rush job, please reach out ahead of purchase, and we will see what we can work out!
Shipping estimates are dependent on your order. Ready to ship items ship within 48 hours of purchase. Made to order and custom creatures will ship upon completion.
We ship through USPS and are no longer responsible for packages once USPS has checked them in. All orders come with a tracking number. If you think your package has been lost or stolen, please reach out to your local post office or answers.
Absolutely! Fill out our custom request form for more info.
No, given the delicate nature of the materials, we do not recommend washing them. We recommend spot cleaning with a towel and letting it air dry.
Each creation takes anywhere from 1-20+ hours to make. Our crochet creatures are made using cotton/acrylic/blended yarn and polyester stuffing. Most of our creations also come with safety eyes; some may include internal parts for stabilization as well. Because these creatures contain small parts, they are not recommended for children under 5. If you are wanting something for someone under 5, please reach out ahead of time, and we can crochet the eyes instead.
Given the handmade nature of our creations, we do not offer returns or exchanges. If packages are sent back to us due to being sent to a wrong address, a refund will be issued.
Please make sure you verify your address before purchasing. Once your package has shipped, we will not have a way to change your address.
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